Improvements in responsible gambling, data privacy and security requirements
London 15 June 2018 - eCOGRA , the independent online gambling testing laboratory, has announced the latest updates to its self-regulatory requirements, known as eCOGRA Generally Accepted Practices (eGAP).
eCOGRA Chief Executive Officer Andrew Beveridge commented that "the latest amendments are aimed at refining and advancing eGAP to ensure that the framework remains relevant in protecting players and promoting operator and software supplier responsibility towards players".
The enhanced requirements affect the responsible gambling and promotional practices of eCOGRA's seal holders, and include important aspects of information security and data privacy pertaining to the EU General Data Protection Regulation (GDPR).
Shaun McCallaghan, Chief Operating Officer at eCOGRA, said that "the evolution of eGAP continues to be based on risks faced by players and the provision of ongoing value to industry stakeholders. The expert framework supplements and supports other regulatory objectives and requirements, and demand for the eCOGRA Safe and Fair Seal steadily continues in spite of higher levels of regulation in certain jurisdictions".
eGAP remains a very important part of the compliance activities of leading operators, software suppliers and relevant service providers. The requirements have a particular emphasis on fair and responsible gambling, and are validated through annual onsite reviews and continuous monitoring.
Founded fifteen years ago to establish and improve operational standards and player safety requirements in the online gambling space, eCOGRA has amassed a wealth of experience in implementing international best practice standards and requirements, and ensuring these are maintained through regular review and monitoring.
The independent test laboratory is staffed by professional auditors with Big 4 auditing firm experience, information security experts, test engineers and responsible gambling specialists, and acts as a regulatory audit partner to over 100 multi-jurisdictional operators, software providers and other relevant service providers in the online gambling industry. This includes bet365, 888, GVC, BetVictor, Kindred (Unibet), Danske Spil, 32Red, Betway, Casino Rewards Group, Penningautomatfï¿½rening (Paf), SBTech, Scientific Games, NetEnt, Microgaming, Relax Gaming, Quickspin, Croatian Lotteries and Fortune Lounge.
The company has been awarded the United Kingdom Accreditation Service (UKAS) ISO approval ISO/IEC 17025:2005 : General Requirements for the competence of testing and calibration laboratories for the United Kingdom and Denmark, as well as ISO/IEC 17021-1:2015, which is a prerequisite for carrying out third-party ISO/IEC 27001 audits and accredited certifications of Information Security Management Systems (ISMS). eCOGRA is the first online gambling testing laboratory authorised to offer operators and service providers accredited ISO/IEC 27001 certifications for ISMS, and is an approved testing laboratory with several online gambling jurisdictions.