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If you wish to submit a dispute, please utilise the Dispute Form functionality on our website.  ADR and Dispute Mediation submitted in any other format will not be processed.

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Dispute Form

We are pleased to offer our assistance to players that have a grievance with an eCOGRA approved site or a website where eCOGRA is formally appointed as the ADR service provider.

Client Survey

We are pleased to receive feedback on your eCOGRA certification experience.


Verify a certified client

Please complete the Certified Client Name or Certificate Number field to verify certification status against the eCOGRA database of certified clients. You can also enter only the first few letters of the Certified Client Name and/or Certificate Number and the search will display all relevant results.