Established in 2003 and based in the United Kingdom, eCOGRA is a leading independent and internationally approved testing agency, specialising in the certification of online gaming software and systems.
The company has been awarded the United Kingdom Accreditation Service’s (UKAS) ISO accreditation ISO/IEC 17025:2017: General Requirements for the competence of testing and calibration laboratories, for Great Britain, Denmark, Sweden and Switzerland. The company has also been awarded the United Kingdom Accreditation Service’s (UKAS) ISO accreditation ISO/IEC 17020:2012: Requirements for the competence of bodies performing inspection and for the impartiality and consistency of their inspection activities, for Sweden and Switzerland.
eCOGRA is an approved testing agency with several online gaming jurisdictions.
We are management controlled, and the majority of our staff members have had considerable legal, financial, business administration and IT auditing experience at one of the Big 4 audit firms. As professional auditors, these individuals are required to utilise International Auditing and Assurance Standards Board (‘IAASB’) Auditing Standards. Many of our staff are also Certified Information System Auditors and governed by the Information Systems Audit and Control Association (‘ISACA’).
Our games testers and data analysts are highly trained and specialised in the field of online gaming and other leading-edge systems and technologies, and are able to perform game evaluations both onsite and offsite.
The company’s compliance activities generally focus on the following policy objectives:
- The protection of vulnerable customers
- The prevention of underage gaming
- Combating fraudulent and criminal behaviour
- Protection of customer privacy and safeguarding of information
- Prompt and accurate customer payments
- Fair gaming (e.g. RNG and RTP game evaluations)
- Responsible marketing
- Commitment to customer satisfaction and support
- Secure, safe and reliable operating environment
eCOGRA currently provides compliance services to over 100 of the industry’s leading operators and software suppliers, including 32Red, BBIN, bwin.party, bet-at-home, Betsson, Betway, Casino Rewards, Gamesys Live Dealer, Microgaming, 888 and NetEnt.
To date, the company has performed in excess of 1000 worldwide compliance reviews.