eCOGRA prides itself on its independence and integrity. It has a responsibility and is committed to ensuring that the work conducted by its employees demonstrates the highest possible standards of professionalism.
Company policies and procedures are designed to:
- ensure management and employees are free from any undue internal and external commercial, financial and other pressures and influences that may adversely affect the quality of their work; and
- avoid involvement in any activities that would diminish confidence in eCOGRA’s competence, impartiality, judgement or operational integrity.
eCOGRA is regularly required to demonstrate its complete ownership and operational independence from an operators and software suppliers to regulators in online gaming jurisdictions where it is an accredited testing agency, and as part of its annual ISO/IEC 17025:2005 audit by the United Kingdom Accreditation Service (UKAS).